Satellite Healthcare is a successful, nonprofit organization that has improved the lives of people living with kidney disease since 1973. We earn our national reputation for excellent patient care each day by offering a complete range of dialysis therapy choices, personalized clinical services, and unparalleled wellness education.
Satellite Healthcare provides expert, personalized kidney care at over 80 centers across the U.S. as well as at acute dialysis locations in California and Texas. Learn more about Satellite Healthcare at www.satellitehealth.com .
The Human Resources Operations Associate is responsible for completing various Human Resources processes and administrative activities. In addition, there will be ad-hoc projects and conducting research to resolve issues and understand opportunities for improvement, as well as, implementing the improvements.
Essential Functions: The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards.
Complete daily, weekly, monthly and quarterly Administrative and Process Activities which may include the following
General Administration Work activities including filing, reception desk, special administrative projects, onboarding, data entry, spreadsheet input and creation, etc.
Team Support Support on benefits, compensation, talent acquisition and talent management administrative activities, such as: Training events, scheduling, orientation, service awards, employee events, etc.
Customer Service Respond to employee inquiries through inbox, phone and email; handle verifications of employment and documentation inquiries; perform I9 review as needed, etc. Assist with employee issues and determine root cause to develop improved process
Postings and Reporting - Maintain updated legal posting listing to ensure compliance at all locations, coordinate with Employee Relations to ensure legal postings are verified during clinic visits and coordinator posting in conjunction with Posting Committee. Responsible for annual EEO-1 Reporting
Assist with Job Descriptions - Work with content owners to develop effective job descriptions, as well as, Edit and update job descriptions
Participate in testing HRIS development, new processes, process documentation
Audit daily data entry for the HR/Payroll Management System (Ultipro) to ensure accuracy and compliance; back up data entry as needed
Support Satellite Healthcare culture through values and customer service standards
Maintain outstanding customer service to all external and internal customers
Develop and maintain effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Other duties as assigned
Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School diploma, GED or equivalent required, AA/BA/BS preferred
Experience: Three (3) years of Human Resources experience, including one or more areas: HR Operations, Employment Administration, Customer Services, Onboarding & Talent Acquisition, or HRIS
Knowledge, Skills & Abilities:
Understanding of FMLA, ADA and CFRA
Understanding of Workers' Compensation preferred
Demonstrated abilities in MS Office applications (Word, Excel, PowerPoint) and an e-learning tool such as Articulate
Strong analytic, communication (written and verbal) and problem solving skills
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.