START YOUR APPLICATION POSITION SUMMARY: Human Resources Generalist • A Specialist is responsible for providing professional support for programs or internal functional activities and typically performs moderately difficult analysis, research, writing, and project coordination, typically under the direction of a Manager or Director. • As a mid-level contributor in an area of specialization, the Specialist understands the concepts, practices and procedures of the area of specialization and can apply them to work that may be difficult in nature. • He or she typically performing analysis, research, writing and/or project management and can complete projects, or components of large scale projects/programs, with little direction. • A Specialist may also hold a very senior level administrative position requiring the ability to support and coordinate the office of a senior executive and interface with high-level internal and external stakeholders. • Specialists may have frequent contact with outside organizations or internal customers that may involve project coordination, information sharing, or resolution of problems. • Incumbents have a specialty gained through a college degree or the equivalent, two to five years of relevant on the job experience or advanced technical training or experience. An advanced degree may be substituted for work experience. On occasion, extensive practical experience may be substituted for formal education, particularly if the technical specialty is unusually complex or when long experience has greater value to the organization than conceptual understanding. • Organization Support and Coordination: Positions at the Lead Technician, Senior Technician and Associate Technician levels are those that provide administrative and operational support and coordination for the functions and programs of the organization. They require skills that are typically obtained through vocational or technical training and support the work of the organization through the application of their skills.
COMPETENCIES AND EXPECTATIONS: • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. • Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. • Strong analytical skills; Strong interpersonal skills; Strong individual accountability; Strong organizational skills; ability to maintain complete and accurate records. • High degree of accuracy in all aspects of work. • Customer service orientation, for both internal and external customers.
POSITION SPECIFIC DUTIES: • Supports HR Team in all aspects of HR activity • Assist with reviewing and updating the personnel manual; • Monitors performance evaluation program; alerts Senior Advisor HR with regard to performance and any disciplinary issues • Actively work to improve HR response time to questions/concerns • Conducts Exit Interviews as back up only, responsible for summarizing all exit interviews quarterly • Oversee coordination of speakers for open enrollment as well as new hire orientation and keep track of schedules • Checks references • Works closely with Senior Advisor HR to revise, update, and monitor performance rating and submission of reviews • Supports trainings, development, new hire orientation facilitation, and execution of training sessions • Becomes a systems users of HRIS as an Administrator • Responsible for all correspondence and Reviews all outgoing materials and information • Monitor mail, Monitors HR Outlook Mailbox • Obtain numbers and data for AAP • Conducts and supports surveys through HRIS system
EDUCATION/EXPERIENCE/SKILLS: • A bachelor’s degree, and two - five years related experience; or eight years related experience and/or training; or equivalent combination of education and experience. • Experience working in an association environment preferred. • Intermediate knowledge and understanding of human resource issues. • Intermediate knowledge about computer applications, including a high level of proficiency in Word, PowerPoint, and Excel, with some understanding of Microsoft Access, HRIS • Basic knowledge of contracting and or willingness to learn. • Ability to read and interpret documents such as compliance, policies, safety rules, operating and maintenance instructions, and procedure manuals. • Ability to write routine reports and correspondence. Ability to speak effectively before groups of stakeholders and/or employees of the organization • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. • Ability to pull human resources reports from various systems The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS Occasionally required to sit; Occasionally required to walk; Occasionally required to reach with hands and arms; Occasionally required to talk or hear; Occasionally required to bend, lift or climb stairs; Occasionally required to lift light weights (less than 25 pounds).
WORK ENVIRONMENT: The noise level in the work environment usually is moderate.
JOB CLASSIFICATION Full-time, Non-Exempt:
HIRING SALARY RANGE: Salary commensurate with experience
SELECTION PROCESS: We only accept applications that follow the electronic process. No phone calls. Position requires an initial video interview if selected for the first step. This position is subject to background screening. Qualified applicants should send a cover letter, resume, one writing sample with salary requirements to: Human Resources Generalist, using the following link: https://naccho.hrmdirect.com/employment/view.php?req=874095
NACCHO offers generous benefits plan including but not limited to 13 days of sick leave annual leave allowable accumulation up to 225 hours, and paid vacation leave, as well as other types of leave. NACCHO benefits include a generous health, dental, and vision plan, 5 percent of base salary contribution to 403(b) plan, (not a matching contribution); paid short and long term disability plan and paid term life insurance. NACCHO also offers discounted gym membership. At NACCHO, our commitment to equal employment opportunity and affirmative action seeks to ensure a work environment free of discrimination and harassment. We respect and value work force diversity among all employees and all those with whom we do business.