The Medical Records Area Specialist position provides coverage in the HIM Department in any area needing assistance, including: assisting physicians, staff and ancillary departments with EPIC related deficiencies and questions; EPIC reports; assembling or analyzing charts; assisting with release of information; scanning and validating; processing discharge day; and filling in at Reception desk. He or she must have full understanding of the suspension process and cycle. Applies knowledge of logic and databases to assemble, operate and support applications and associated databases including Epic, Onbase and Plato.
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback Memorial Medical Center strategic plan and the goals and direction of the performance improvement plan.
Essential Functions and Responsibilities of the Job
Demonstrates the ability to run verification and provider reports to ensure the EMR is complying with State and Federal requirements.
Demonstrates ability to processes the Medical Staff delinquent cycle to facilitate completion of charts.
Provide excellent customer service, answer phones, assist and direct incoming callers and walk-in customers to the HIM department.
Processes release of information and receptionist desk duties
Be at work and be on time
Follow company policies, procedures and directives
Interact in a positive and constructive manner
Prioritize and multitask
Minimum two years office/clerical experience required
One or more years HIM experience
Excellent communication skills
High School diploma, GED, or Business- Related Course, required