Behavioral Health Specialist / Licensed Clinical Social Worker ( LCSW ) - Boulder Community Hospital
Full-time - 40 hours/week - Days
Boulder Community Health was recently honored as Best Local Employer by the Daily Camera in the 2018 Boulder County Gold, their People’s Choice Awards for businesses in Boulder County. Come join us and be a part of an independent, community-focused health system and feel good knowing that your work will make a difference in people’s lives and be a positive contribution to the community.
Boulder Community Health (BCH) Physician Clinics are guided by the philosophy of the Patient-Centered Medical Home. The medical home organizes care around patients, while engaging a multidisciplinary Care Team working proactively to coordinate and track care for each individual patient.
The Behavioral Health Specialist will partner with primary care providers and become a member of the Care Team to provide an integrated clinical and psychosocial approach through the continuum of care to ensure patients receive the behavioral support necessary to improve their health. The Behavioral Health Specialist will provide short term counseling and crisis intervention to patients in the primary care setting.
The Behavioral Health Specialist will provide direct social work/case management services to patients and/or families and the Care Team to ensure patients receive needed assessments, interventions, support and referrals. This person will work directly with providers and clinic care coordinators to ensure patients receive appropriate and successful referrals to behavioral health specialist and other community resources. Excellent organizational skills and the ability to work and communicate well with others are critical aspects of this position.
Education or Formal Training
Master of Social Work (MSW) degree
Special Qualifications (Licensure, Registration, etc.)
For Behavioral Health Specialist Primary Care 2: Licensed Clinical Social Worker (LCSW) in the State of Colorado
Knowledge, Skill and Ability
Professional compatibility with the philosophy of the Boulder Community Hospital Physician Clinics department
Ability to provide targeted, solution-focused interventions with patients to improve their emotional and physical health. This includes demonstrated skills with Cognitive Behavioral Therapy, Motivational Interviewing, and other evidenced-based practices
Demonstrates knowledge of DSM V (Diagnostic and Statistical Manual of Mental Disorders) and the ability to perform thorough social and mental assessments; evaluates a wide range of psychosocial impairments within a patient population from adolescents to older adults and/or arranges for more detailed assessments when indicated
Knowledge of and experience with chronic pain, addiction and recovery issues
Knowledge of healthcare systems and reimbursement systems including Medicare and Medicaid
Demonstrates high-level knowledge of physical health conditions (i.e., diabetes, hypertension, obesity) and has skills to activate behavioral changes to improve overall health and wellness
Demonstrates knowledge of psychotropic medications, side effects, and benefits in order to increase medication adherence in the patient population
Able to navigate EMR (Electronic Medical Record) and critically evaluate whether a patient’s plan of care is appropriate for level of symptomology (i.e., depression) reported. Provides well-conceived, best practice recommendations when plan of care is not sufficient
Ability to develop rapport with and provide emotional support for patients and/or families and staff in crisis situations
Ability to establish relationships and coordinate services between health care and community service providers and the patient and/or family and staff
Ability to provide education to patients and/or families, staff and the community; topics may include crisis intervention and the emotional, social, and economic stresses of illness
Ability to complete required statistical and written reports and use information technology to support and improve integrated healthcare
The ability to provide a range of brief focused prevention, treatment, and recovery services as well as longer-term treatment and support for consumers with persistent illnesses
Ability to function without direct supervision, utilizing time constructively and organizing assignments for maximum productivity
Demonstrate sensitivity to vulnerable populations and ability to provide services that are relevant to the culture of the consumer and their family
Bilingual in Spanish an asset
For Behavioral Health Specialist Primary Care 2: 1-2 years supervised experience in an integrated primary care environment, acute care hospital setting, human service agency or its equivalent preferred
MATERIALS AND EQUIPMENT DIRECTLY USED
Telephone and voicemail
Computer (hospital/clinic communications and patient information)
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Position located within BCH primary care clinics
Position will require movement between BCH primary care clinics and various locations within the community via car/shuttle/walk.
Work in artificial light and sit for substantial periods of time
Position requires excellent communication, interpersonal, and public relations skills.
Responsible for development of exemplary working relationships with patients, their families and representatives, providers, insurance companies, coworkers and hospital staff
Responsible for representing the hospital with a courteous, positive and professional attitude, conducting duties and behavior with ENCORE! Values on a consistent basis
Responsible for HIPAA compliance by maintaining patient confidentiality at all times, discussing only pertinent and necessary details or data with the appropriate people to provide excellent patient care and service
For Behavioral Health Specialist Primary Care 2, duties may include overseeing LSWs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages daily schedule in Greenway following program protocols for patient visits
Works cooperatively and collaboratively as a member of a Care Team with primary care providers, MAs, and other clinics staff to provide care to patients based on best practices and evidence-based medicine (EBM)
Participates in daily team huddles and meetings among Care Team and clinic that address patient progress and barriers to patient care
Provides crisis intervention, problem solving, Cognitive Behavioral Therapy (CBT) and self-management support for referred patients
Provides strategic and goal-oriented counseling working with patients in a short term model
Provides telephone call follow-up for high-risk patients on caseload, especially depression patients
Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with hospital standard
Provides development of exemplary working relationships with patients, their families, and representatives
Facilitates patient and family education, and promotes continuity of care to achieve optimal patient outcomes
Assures patient rights by offering a choice when appropriate
CONTINUUM OF CARE PLANNING
The Behavioral Health Specialist will be responsible for:
Assisting patients, families, and Care Teams when patients step down from higher level of care settings (such as psychiatric hospital unit) in order to ensure that aftercare appointments are scheduled and attended
Educating patient/family/Care Teams about options/choices within the level of care to be determined as appropriate
Assessing for safety, developing safety plans, and utilizing higher level of care options (such as ED, M1 holds when indicated) in the primary care setting
Ensuring collaboration of treatment with external providers such as therapists, psychiatrists, intensive outpatient programs, detoxification programs, and inpatient psychiatric settings
About Boulder Community Health and Boulder, Colorado
Uncompromising medical excellence, delivered with the values of respect and compassion. Since 1922, Boulder Community Health has built our reputation on this promise. As a community-owned and operated not-for-profit hospital and clinics, we remain dedicated to meeting the evolving healthcare needs of our citizens and providing access to high quality medical care. Our state-of-the art facilities are home to many medical professionals who offer an extensive range of medical services.
Nestled in the foothills of the Rocky Mountains, adventure awaits you right outside your door. Big, beautiful vistas, serene snow-capped mountains, and a lifestyle conducive to enjoying the outdoors bring a truly fresh perspective to our practice of healthcare.
Surround yourself by natural beauty and an active, life-embracing community, while you enjoy state of the art facilities and equipment along with a competitive compensation and benefits package, including health/dental/life, paid annual leave, tuition reimbursement and much more.
EOE/Affirmative Action/Drug-free workplace
Internal Number: 22119
About Boulder Community Health
The culture at Boulder Community Health (BCH) fosters a family-like atmosphere. We strive to maintain an environment with high employee satisfaction where employees feel respected and supported and teamwork is prized. The Jackson Organization, a Maryland-based national research firm, named BCH to its "honor roll" of hospitals that have overall outstanding patient satisfaction scores. This achievement is a tribute to our employees' efforts to provide the best possible care.