Leads and supports day-to-day logistic functions to ensure routing and delivery performance, customer satisfaction, and department objectives for efficiency, reliability, and productivity are met or exceeded. Leads logistic oversight of delivery technicians and routing dispatchers. Supports delivery vehicle inspections, repairs and preventative maintenance. Supports supervision and oversight of necessary equipment and supply inventory par levels in warehouse and vehicles.
Oversees the delivery staff assembly and departure and assures required time frames are maintained.
Confirms delivery vehicles are in proper working condition by use of daily vehicle inspections. Verifies accurate daily vehicle inspection, inventory and route logs provided by Delivery Technicians.
Completes annual competencies of all products to ensure knowledge of current standards. Actively participate in new hire orientation skill competencies, staff annual competencies and cross functional department equipment, product training and education.
Ensures Delivery Technicians load vehicles properly within required timeframe, and/or assist delivery technicians with the loading and unloading of vehicles when necessary. Assists delivery technicians with special orders and equipment and ensures vehicle minimum stock process is being followed.
Supports oversight of operation and maintenance of the oxygen cylinder transfill station including FDA, state and local regulations.
Loads, delivers, set up and provide operation instructions, education and troubleshooting material with patient/caregiver on use of home medical equipment and associated supplies, in accordance with company policy and regulatory requirements.
Clean and disinfect medical equipment. Inspects, tests and performs equipment preventive maintenance to ensure proper operating condition according to manufacturer's guidelines and Company Policy. Where applicable, may require certifications to repair specific HME equipment.
Participates in developmental tasks designed to build logistics leadership skills, may assist with routing operations, may be required to perform on call duties , and may perform other duties as assigned by supervisor.
High school diploma/GED or equivalent working knowledge.
Must possess a valid drivers license and be eligible for coverage under the company auto insurance policy. In some locations, CDL with appropriate Hazardous Materials certification may be required.
3 years of experience in hospital, home care, HME or other healthcare related setting. Must demonstrate excellent face-to-face customer service. Ability to meet the physical demands of the position. Ability to keep detailed records regarding equipment and medical records. Ability to communicate effectively. Able to prioritize and organize daily work according to patient needs.
Knowledge of spreadsheet and database software programs, and the ability to work effectively with common office software.
Additional related education and/or experience preferred.
Internal Number: 266733
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.