The Licensed Practical Nurse GS-6 is organizationally responsible to the CBOC clinic manager with collaboration to the MVAHC Telehealth Coordinator. GENERAL DESCRIPTION OF ASSIGNED DUTIES: This LPN demonstrates active collaboration and communication with PACT Team (Patient, Primary Care Provider, RN Care Manager and Patient Support Technician) and Expanded Team (family/caregiver, internal and community based services involved in providing care to the patient). This LPN serves as CBOC, patient side clinical coordinator and manager of telehealth services. This includes but is not limited to responsibility for clinical, scheduling and technical aspects for real time telehealth encounters. Installs, maintains, inventories telehealth equipment and has working knowledge of functionality of equipment. Trains staff on all videoconferencing technologies. Maintains and reviews data collection, promotes telehealth services, ensures safety measures are followed, ensures compliance with VA telehealth policies. Performs telehealth imaging per VA policy. The LPN in this position: 1. Is technically proficient in initiating, performing and completing assigned duties in providing care to variable patient populations. 2. Serves as a preceptor in collaboration with the RN and/or provider to appropriately orientate/train less experienced LPN/LVN and/or Nursing Assistants (NAs)/Health Technicians (HTs) in relation to acceptable standards of practice in promoting optimal patient care delivery. 3. Knowledge and ability to appropriately carry out assigned patient care based on the patients' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant] patient information. 4. Ability to observe, identify and respond to the patient's needs for care, including medication, equipment-assisted care and patient family education. In organizing and delivering care, the LPN/LVN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors. 5. Demonstrates ability to serve as a responsible member of the nursing team. 6. Is able to interact in an appropriate manner with patients, family, members, professional and other support personnel involved in the delivery of patient care. 7. Incorporates acceptable established customer service standards into practice. 8. Provides effective education to patients and/or family member in relation to disease processes, medication and/or prescribed treatment regimens after collaboration with RN and/or health care team. 9. Demonstrates the knowledge and skill to document patient's response to medication and/or prescribed treatment regimens and the reporting of any unexpected change in patient's condition to RN or provider. 10. Demonstrates the knowledge and skill to prepare, administer and document prescribed medication and/or prescribed treatment regimens as permitted by approved local facility policies and procedures. 11. Demonstrates the knowledge and ability to recognize urgent or emergent patient care situations, seek assistance of the RN and/or provider, and initiate appropriate emergency interventions as directed. 12. Demonstrates knowledge and understanding of human behavior, patient motivations and reactions to situations, and ability to appropriately utilize this knowledge in working effectively with patients, family members, and other staff. 13. Establishes constructive relationships with individual patients and their families to elicit feelings and attitudes, and to promote positive relationships, communication and socialization skills. Fosters an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with patients, family members, and/or other internal/external customers. 14. Demonstrates skill/knowledge/ability to perform treatments, procedures and the use and reprocessing of reusable medical equipment appropriate to assigned duties. 15. Under the supervision of the RN and/or provider, demonstrates the knowledge and skill to perform support duties as appropriate. 16. Actively seeks out educational opportunities to enhance nursing knowledge and skills, sharing new knowledge gained with other staff to improve and advance nursing practice. 17. Understand practices to eliminate, minimize or mitigate adverse environmental impacts. The incumbent must always demonstrate courteous, tactful, and respectful behavior to all customers including patients and their family members, clinical and administrative staff, coworkers, and a variety of persons. Work Schedule: day shift, weekdays Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.