This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more The incumbent serves as a Clinical Pharmacist (CP) in a VISN 2s Clinical Contact Center (CCC) as part of an interdisciplinary healthcare team. The Clinical Pharmacist is responsible for providing optimal clinical and pharmaceutical care activities in the VISN 2 CCC in accordance with the department's mission, vision, and goals. The VISN 2 CCC Clinical Pharmacist's primary responsibility is the utilization of evidence- based pharmaceutical care services through direct interactions with patients and providers as well as the safe provision of pharmaceuticals and medication information in a timely manner. This pharmacist promotes and manages drug therapy based on current clinical knowledge and established policies. Responsibilities also include but are not limited to completion of electronic prescription orders, checking of completed prescription orders for accuracy and safety, management of VA and VISN formularies, and assistance in achieving VISN goals related to medication management and patient care. Lists the major duties and responsibilities of the position: Professionally receives and handles escalated telephone calls from and responds to veterans, their family members and/or legal representatives regarding a broad range of topics, including: appropriate use of medications and medical devices, basic billing inquiries, clinical questions, medication refills/renewals, drug-drug interactions, adverse effects, food-drug interactions, product availability, and pharmacy policies as appropriate. Monitors provider's orders for appropriateness of therapy and reports drug errors, adverse drug reactions, allergies, incompatibilities, side effects and patient compliance issues and appropriately interacts with the ordering provider or attending as needed. Actively reviews patient medication regimens for cost effective drug selection, dosing, contraindications, therapeutic duplication, appropriate route and method of administration, drug interactions, and therapeutic outcomes as required. Provides findings and responses to drug information requests to prescribers in a timely manner and provides appropriate alternatives to current treatment plans as needed. Utilizes patient care information systems such as VistA and CPRS to obtain critical patient data elements and to document clinical interventions and other pertinent patient care issues in a timely and professional manner. Manages recalls and medication shortage situations by substituting alternate dosage strengths or products per facility policy. Enters supply orders appropriate for patient care per VISN CCC policy. Manages various actions, as appropriate, for medication orders to include flagging prescriptions, managing view alerts, using the "hold" function, and generating unsigned discontinued orders using the "service reject" function. Reviews prescription renewal verification requests and takes appropriate action to extend refills until the next scheduled appointment under the provider's name per VISN CCC policy. Obtains medication histories from patients and summarizes significant findings in the medical record and/or to the provider as appropriate. Work Schedule: Full time; Various tours of duty between 6:00am - 11:00pm; nights/weekends/holidays may be required as needed. This is a VIRTUAL position. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.