The Patient Access Scheduler II is a first line representative of Radiation Oncology Services and provides assistance for the proper functioning of the department including processing of new orders, authorization requests, report distribution, scheduling of all Radiation procedures, examinations and follow up appointments. The position utilizes all computer systems relevant to job duties, interacts with patients, physicians, customers and all other persons who present to the Radiation Oncology center.
This position is accountable for maintenance of patient records that apply to the Radiation department and order entry of scheduled patients, following up that reports are sent to physician offices as requested. In addition, performs Radiation department scheduling for all procedures and exams utilizing all computer and telephone systems necessary for this function.
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback Memorial Medical Center’s strategic plan and the goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to: Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and MemorialCare initiatives.