Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM
divvyDOSE is looking for individuals to join our team of pharmacy technicians working to improve the quality of life for our customers through innovative design and compassionate customer service. A unique opportunity for pharmacy technicians, we're looking for top-tier talent to support our mission. divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging.
Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and comprehensive benefit plan.
Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.
We’re now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your life’s best work. (sm)
**This will be working a day shift between 7AM-9PM. There is flexibility in different shifts available**
Enter data quickly and accurately in multiple systems
Provide exemplary customer service to all patients and caregivers
Adjudicate patient claims
Communicates with doctor offices, pharmacies, and our customers to ensure superior customer service
Meet metrics daily based on team and business needs
Maintain updated customer records with strong attention to detail and compliance with HIPAA standards
Ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment
Other duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High School Diploma/GED or higher
Pharmacy Technician license in the state of Tennessee OR willing to obtain during training
2+ years of Windows PC applications experience
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Call center or customer service experience
In addition to competitive salary and a unique opportunity to thrive at a growing company, divvyDOSE offers various formal benefits as well.
INSURANCE, PAID TIME OFF, & RETIREMENT
Full-time employees receive Sick days, Vacation days, as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.
For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous.
In our company description, you can tell the divvyTEAM likes to have fun. Company events, pizza days, and wellness challenges maintain our work-hard play-hard culture.
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.
OptumRx, part of the UnitedHealth Group family of businesses, is one of the largest and most innovative pharmacy benefit managers in the U.S. Here, you will fill far more than prescriptions. You will be empowered to do your best work in delivering compassionate service one person at a time and ensuring our customers have what they need to manage their health.As a Fortune 7 company, we will offer you unrivaled support and training as well as a wealth of growth opportunities in an environment that values inclusion and diversity. There’s no better place to help people live healthier lives while doing your life’s best work.(SM)