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Directory Support Coordinator
Purpose Statement / Position SummaryThe Directory Support Coordinator (DSC) responsible for generating Health Plan notifications including adds, changes and terms.  DSC catalogs and tracks all changes and ensures key updates are completed accordingly. In addition the DSC will work directly with the Directory Support Specialist to ensure the accuracy of network provider information listed on the contracted health plans directories and websites. The DSC will assist in maintaining accurate and updated provider matrixes and rosters on


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