Responsible for screening, providers, vendors, patients and families upon entry to ETCH facilities. Screening includes obtaining temperature, providing face shields, and asking questions according to approved script then responding according to approved protocol/algorithm.A
High School Diploma
Minimum Work Experience
6 months of strong customer service experience
Required Licenses/Certifications for position
State of Tennessee (Private Protective Services) Unarmed Security License within 45 days of hire. Class will be conducted on-site
Valid Tennessee Driveras License
Required Skills, Knowledge, and Abilities
Excellent verbal communication and customer service skills
Ability to problem-solve and/or utilize resources available for troubleshooting in different situations
Accuracy and attention to detail
Flexible and adaptable to changing circumstances
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.
East Tennessee Children's Hospital is a 152-bed hospital certified by the state of Tennessee as the only Comprehensive Regional Pediatric Center in East Tennessee and is accredited by the Joint Commission. As a Comprehensive Regional Pediatric Center, Children's Hospital offers full capabilities to care for seriously ill children in a unique pediatric environment and offers the services of many different pediatric subspecialties. Children's Hospital works jointly with the University of Tennessee Medical Center to ensure that injured children in this region receive trauma care at the institution most appropriate for the child's needs. We also assist smaller hospitals by providing pediatric health care training opportunities.