The Patient Accounts team is seeking a Collector to review, analyze, follow-up and resolve insurance balances on assigned accounts including using insurance web sites, phone calls, collection letters, referral to agency and financial assistance program, discussing with supervisor and manager, as needed.
You will :
Review every account on receivable report and take appropriate action with insurance according to departmental procedures
Review insurance payment, enter any payment-related allowances and transfer whatever is patient responsibility
Ensure timely billing
Resolve outstanding insurance balances by using various collection techniques to follow up with guarantors and third-party carriers
Knowledgeable of third party billing and follow-up procedures
Possess excellent organizational skills with attention to detail
Have the ability to organize, analyze and effectively resolve accounts within established timeframes
Organized and manage multiple priorities
Possess excellent verbal and written communication skills
Ability to effectively handle difficult interactions
Excellent attendance and punctuality
Flexible to work independently or in a collaborative environment
High school diploma required
2-4 years of relevant work experience
Previous collections experience a plus
Systems knowledge of RMS/RAM/IDX preferred
Competitive compensation packages | Sick Time |Generous Vacation+ 12 holidays to recharge & refuel| Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care|403b Retirement Savings Plan Match|Tuition Reimbursement |Parental Leave & Adoption Assistance |Commuter Spending Account |Fitness Discounts &Wellness Program | Resource Networks| Life Insurance & Disability| Remote flexiblity
We believe in communication, openness, and thinking beyond your 8-hour day @ MSK. Its important to us that you have a sense of impact, community, and work/life balance to be and feel your best.
Our Hiring Process
You review the posting, agree it sounds like a great fit & apply ->Talent Acquisition contacts you to schedule a phone interview (if your profile aligns) -> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video -> if your experience is a fit, you will move forward to a video call or on-site visit with the team -> post-interview feedback->ideally an offer! ->reference check & onboarding-> orientation & official welcome to MSK.
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.